we are very happy with a job well done by Nick! With a fixed price, i knew exactly what it was going to cost me before he arrived. He assessed the problem quickly then dropped a camera in the drain and explained everything to us as he worked! We could see with our own eyes that the drains were free of roots and squeeky clean by the time he had finished! Thank you Nick for a job well done!
Wouldn't call anyone else! Spoke with Jim on the phone, he was easy to talk to, honest and knew what he was talking about. Nick was here on time and did his work with pride and care. He explained everything as the work was done and had my problem solved in no time at all. He was even able to check out some other issues and help to fix them as well. I have no doubt that if any problems came up during the work, Drainpro would have the tools and experience to get the job done right the first time for a fair price!
Great company, Great people & Great service!
I highly recommend Drainpro. A week ago Jim from Drainpro attended to my drain blockage issue. He took the time to diagnose the problem (due to tree roots), fixed the problem and gave me great advice on how to manage my drains instead of lining it or digging it out and replacing which are very time consuming, costly and not to mention not suitable recommendation for my drains which are still in a reasonably good condition. He took the time also to call and logged a job with my water authority to ensure that they come out to also clear the council drain of roots which is the main cause of the blockage. All this done at a very reasonable price. I have used other plumbers before but Jim from Drainpro is by far the best I have encountered. Jim is very passionate about his work, he is prompt, professional and friendly. I will definitely use him again for my drains issue in the future. Keep up the good work!
Discussed problem with Jim on phone. Very rapid service. The blocked drain proved to be quite difficult. Nick was more than equal to the task and remained cheerful throughout. The result is excellent. I can happily recommend Drain Pro.
Nick performed an excellent job on our blocked sewer line. He was very friendly and courteous! The flat rate may seem pricey compared to other plumbers, but after seeing Nick at work and how thorough he was I think it was a fair price. Traddies like Nick are very rare these days! Thank you!
"We have had some problem trees and their roots in the sewer line for some years. 8 years ago we started using Drainpro to clear the problem and have ever since. Service is always prompt and very professional without gut-wrenching charges.
Drainpro has built a very successful operation over the years and we genuinely recommend that you call the. You will NOT be disappointed."
"I cannot recommend the team at DrainPro highly enough. Right from the start they were professional, courteous and absolutely outstanding on the solution they delivered.
A collapsed boundary trap was a relatively straightforward problem to fix; the catch was it was three metres underneath a garden shed !
No problem for Drainpro, their state of the art camera system located exactly where to dig, they handled the demolition and clearance of the fifty year old shed, dealt with access issues with the neighbours and had the job wrapped up in 24 hours. At all times they were the ultimate professionals, nothing was too much trouble to make sure the job was stress-free for my elderly father-in-law. After the repair they cleaned up and left the site pristine and ready to plant a nice vegie patch.
Don’t call a drainer; call DrainPro and get exactly what the name says."
" WOW! GREAT service. GREAT attitude. This company is the BEST EVER. If only there were more people like this around you could trust to not only help when help is needed but NOT rip you off. Genuine and friendly, these guys REALLY know what they're doing. After 4 previous plumbers last summer were unable to fix the problem (although they still charged), the Drainpro guys went above the call of duty to discover (with an amazing piece of camera equipment) that the offending gas smell was a dead possum inside the a corner wall and nothing to do with a problem pipe at all. They could have gone home....but they removed the decayed beast completely. What a team. THANKS for rescuing us guys! We'd recommend you every time! BRILLIANT! "
"Pleasantly surprised that a few days out from Christmas, Drainpro could come out the next day and fix a sewer leak. They promptly replied to our enquiry, answered our questions and gave a fixed price that they stuck by despite providing more work than they thought was needed.
Very Professional and very pleasant to deal with. I would definitely recommend Drainpro for all drainage needs."
" From the moment I contacted the team at Drainpro I was confident they were the best choice. Not only was the team responsive, polite and informative, they were passionate about what they do. The team took extra care to ensure that everything was completed with the highest level of expertise with the minimum level of disruption. I would have no hesitation in recommending Drainpro to anyone requiring their services. If only all tradespeople were this good! "