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Drainpro Testimonials

(49 customer reviews)
J
5/5
14th August 2020 J Han

In late June we had a few boys from Drainpro to replace the collapsed Terracotta Boundary Trap to new 100mm PVC Boundary Trap in original position. From installing Riser Shaft to surface, connecting onto existing house drain and onto Water Authority piping, to supply Compliance Certificate, all went really smooth and well. Completed the work as they promised within the time frame even in the rain. An extra work was performed without charge, came back to fix a small problem immediately after being informed and a follow-up phone call to see if everything was OK. What a professional team at Drainpro! Good advice right from the beginning, reasonable quotation, professional and friendly staff, excellent work and very useful information and assistance after the job was done – a big THANKYOU! Highly recommended to anyone who needs this kind of service.

skillful and professional - highly recommended!
S
5/5
31st July 2020 Steve B.

Jaimes initially attended to clear my stormwater drains. Not unexpectedly, he found the root cause of the problem (excuse the pun) and quoted for the fix. I got competetive quotes, some cheaper, some more expensive. I chose DrainPro to fix the problem because of Jaimes' professionalism and communication. I'm glad I did because the job got bigger and bigger as the excavations continued. Despite this, DrainPro adhered to their fixed price quote and even did extra work that I didn't ask them to do. To make it even better, they deducted the initial charge for the drain clearing. The DrainPro plumbers take real pride in their work which is very rare in my experience, and i feel my experience is relevant in this case because I built a house recently. DranPro have very friendly staff both in the office and in the field and their communication is excellent.

Couldn't be happier 🙂
R
5/5
20th July 2020 Rebecca Staughtly

The service provided by Drainpro was the best service I have ever received from a trade business. The office staff are super friendly, the plumbers that attended knew their stuff, and most importantly, they didn't rip us off, like the other ( local) plumbers did! Dont waste your time or energy on the others, these guys are the best. My biggest regret was that I didn't call them first.

Amazing Service!
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